Customer Relationship Manager - Skin and Aesthetic Clinic

In this role at ArborVitae, you will be a full-time Customer Relationship Manager based in Bengaluru. Your primary responsibilities will include managing client relationships, addressing customer queries and concerns, and ensuring customer satisfaction. Additionally, you will collaborate with internal teams to enhance customer experience and drive customer retention. Key Responsibilities: - Manage client relationships effectively - Address customer queries and concerns in a timely manner - Ensure high levels of customer satisfaction - Collaborate with internal teams to improve customer experience - Drive customer retention initiatives Qualifications: - Possess excellent customer service and communication skills - Have experience in client relationship management and customer support - Ability to multitask and prioritize customer needs - Proficiency in CRM software and database management - Strong problem-solving and conflict resolution skills - Knowledge of the healthcare or tech industry is advantageous - Hold a Bachelor's degree in Business Administration, Marketing, or a related field,