Customer Relationship Manager Sales

2 - 6 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Relationship Manager at Livin Interiors, you will play a crucial role in managing client relationships, understanding customer needs, and ensuring their satisfaction. Your responsibilities will include coordinating with design and sales teams, addressing client inquiries, resolving issues, and maintaining records of customer interactions. You will schedule and attend meetings with clients, prepare reports, and provide exceptional service to enhance customer loyalty. Key Responsibilities: - Manage client relationships effectively - Understand and address customer needs - Coordinate with design and sales teams - Resolve customer issues in a timely manner - Maintain accurate records of customer interactions - Schedule and attend meetings with clients - Prepare reports to track customer satisfaction - Provide exceptional service to enhance customer loyalty Qualifications: - Strong communication and interpersonal skills - Experience in customer relationship management and client servicing - Ability to coordinate and collaborate with internal teams - Proficiency in preparing reports and managing records - Problem-solving skills and ability to handle customer inquiries effectively - Ability to work in a hybrid model, balancing office and remote work - Experience in interior design or related industries is a plus - Bachelor's degree in Business, Marketing, Communications, or related fields Join Livin Interiors and be a part of a passionate team dedicated to transforming spaces and enhancing living environments every day.,

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