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Customer Relationship Manager

Key Mansions Pvt Ltd (Housiey)

3 - 4 Lacs

Pune

Posted:5 hours ago

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Job Description

Housiey is seeking a dynamic and customer-centric CRM Executive to enhance client relationships and ensure a seamless post-sales experience. The ideal candidate will be responsible for managing customer interactions, coordinating site visits, and fostering long-term relationships to drive customer satisfaction and referrals.

Key Responsibilities:

Maintain and manage booking data with accuracy and efficiency.

Engage with clients through professional communication, congratulating them on their property bookings.

Coordinate and schedule site visits, ensuring a seamless and personalized experience.

Facilitate client visits by providing welcome kits/hampers and addressing their queries.

Cultivate strong client relationships by offering consistent post-sales support.

Solicit referrals from satisfied clients to generate new business opportunities.

Ensure timely resolution of client concerns by liaising with internal teams.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

Skills Required

Customer Relationship Customer Centric CRM Post Sales Customer Satisfaction NEW Business CRM tools

Free courses, interview questions and practice for each skill.

Job Type

Full Time

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Key Mansions Pvt Ltd (Housiey)

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