Customer Relationship Manager

2 - 7 years

2 - 7 Lacs

Noida Gurugram Delhi

Posted:4 days ago

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Job Description

Walk-In Drive | Banking Customer Service Roles | Assistant Manager

We are hiring for the following roles:

Phone Banking Officer

Eligibility Criteria:

  • Minimum

    2 years of banking experience

    OR relevant

    customer service experience

  • Excellent communication skills are mandatory
  • Postgraduate Freshers

    may also apply (Only if Excellent communication)
  • Immediate joiners preferred

  • Maximum Age:

    35 years

Grade:

Shift Timings:

About the Role

The role involves handling customer queries and complaints, ensuring first-call resolution, delivering superior customer service, and identifying cross-sell/up-sell opportunities.

Desired Skills

  • Excellent verbal and written communication
  • Strong customer service orientation
  • Good problem-solving and comprehension skills
  • Ability to work in a fast-paced environment
  • Team player with a positive attitude
  • Banking industry experience will be an added advantage

Please attend the walk-in interview only if you meet the eligibility criteria and have the required communication skills and relevant experience.

We look forward to meeting you!

Skills Required

Customer service Banking Process Voice process Voice Sales Management Process Relationship

Free courses, interview questions and practice for each skill.

Work Mode

Work from Office

Job Type

Full Time

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