Customer Relationship Manager

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

GALAXY INCORPORATION

4 - 6 Lacs

Chennai

Posted:1 day ago

Apply

Job Description

Customer Relationship Manager:

Min 4 - 6 Yrs in Customer Relations or Support
Have to Lead and Managing Teams
To develop Customer Service Strategies
To Analyse Customer Feedback
Work with other departments (sales, marketing, product) to improve the overall customer experience and ensure alignment on customer-centric strategies.
Should have good experience with tools like Freshdesk/Zoho Desk, and the ability to handle escalations, returns, delays, and customer dissatisfaction professionally.
Handle escalated customer issues and ensure timely and effective resolution.
Manage the customer service department budget effectively.
Hindi Speaking is an Added Advantage

Note: Workdays: Monday to Saturday

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

Leave encashment
Paid sick time

Work Location: In person

Skills Required

Customer Relationship Customer Service Sales Marketing Customer Experience Customer Centric Hindi Speaking CRM tools

Learn the skills this job asks for

See your skill gap for Sales and Business Development →

Free courses, interview questions and practice for each skill.

Job Type

Full Time

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

GALAXY INCORPORATION

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Relationship Manager