Customer Relationship Manager

1 years

1 - 2 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are seeking a confident and dynamic Customer Relations Manager to join our team. The role involves maintaining positive relationships with customers, addressing their queries, and ensuring a high level of satisfaction. Ideal for candidates who are proactive, professional, and have strong communication skills in English.

Key Responsibilities

  • Act as the primary contact for customers and handle inquiries efficiently.
  • Build and maintain strong customer relationships.
  • Ensure customer satisfaction by providing timely responses and solutions.
  • Coordinate with internal teams to resolve customer concerns.
  • Maintain accurate customer records and prepare feedback reports.
  • Contribute to improving overall customer experience and company reputation.

Requirements

  • Minimum 1 year of experience in customer service, client relations, or a related role.(Freshers with excellent English communication skills are also encouraged to apply.)
  • Male candidates only.
  • Excellent communication and interpersonal skills.
  • Positive attitude and willingness to learn.
  • Basic computer knowledge (MS Office, Email, etc.).
  • Ability to multitask and work well in a team environment.Benefits
  • Competitive salary and performance-based incentives.
  • Career growth and development opportunities.
  • Supportive and professional work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

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