Required Skills & Qualifications Minimum qualification: Graduate / HSC (preferred) Basic to good knowledge of computer operations MS Word, MS Excel, email handling Good verbal communication skills (Hindi & basic English) Ability to handle calling, follow-ups, and coordination Key Responsibilities Perform routine back-office operations and administrative tasks Handle data entry, documentation, and record management Operate computers efficiently (MS Word, Excel, email, internet) Make and receive calls for follow-ups, coordination, and basic client communication Maintain files, reports, and internal databases accurately Assist senior staff with operational and compliance-related work Ensure timely updates and status reporting to the team