Customer Relationship Manager (CRM)

CLIENT RELATIONSHIP MANAGER:

JOB DESCRIPTION

➢Making sure all the leads of the clients after placing orders are met.

➢Ensuring your existing clients are satisfied through after-sales service.

➢Always ask them for true feedback.

➢Servicing the client after receiving the order till the time of collection of payment.

➢Resolve the queries and questions of all the clients.

➢Give or support the participants/clients about company products or services.

➢Acting as a point of contact for complaints and escalating issues to the concern.

➢Understand client queries and solve them in any manner.

Key skills for Client Relationship Management :

➢Polite disposition.

➢Ability of rigorous followup.

➢The ability to communicate confidently – both through speaking and writing – with colleagues and clients.

➢Ability to understand the circumstances and act accordingly.

➢Proactive.

➢Thorough knowledge of products/services.

➢Always available on calls.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹50,000.00 per month

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 9917234555