Customer Relationship Manager

0 years

1 - 2 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Profile: Customer Relationship Manager
Location: BRS Nagar, Ludhiana
Working Hours: 9:30 AM – 6:30 PM
Salary: ₹14,000 – ₹18,000 per month
Gender Preference: Female candidates preferred

Role Overview:

We are looking for a proactive Customer Relationship Manager to handle customer queries, orders, and service-related issues. The role focuses on ensuring smooth communication and a positive customer experience – no cold calling, no sales targets.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or in-person.
  • Resolve issues related to orders, deliveries, and services.
  • Coordinate with internal teams for seamless service.
  • Maintain records of customer interactions and update databases.
  • Collect and share customer feedback for service improvement.

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Language:

  • English (Required)

Work Location: In person

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