Customer Relationship Manager

0 years

1 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a Customer Relationship Manager (CRM) with an IT background who can effectively handle client communication and manage long-term customer relationships. The ideal candidate should be fluent in English and have a basic understanding of technical concepts to coordinate smoothly with internal tech teams.

Key Responsibilities:

  • Manage and maintain strong relationships with existing and new clients
  • Act as the primary point of contact for customer queries and requirements
  • Coordinate with technical and project teams to ensure timely delivery
  • Understand client needs and translate them into clear internal requirements
  • Follow up on project status, feedback, and support requests
  • Maintain CRM records and client documentation

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

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