Customer Relationship Management Team Lead

As a Lead Customer Retention & Communication Desk, you will be responsible for ensuring customer satisfaction and maintaining strong relationships with clients. Your role will involve motivating your team through daily periodic reports and coordinating with various departments to ensure effective communication. You will be required to conduct customer visits with the ability to review and assess customer needs both internally and externally. Strong communication, organizational, and time management skills are essential for success in this role. Previous experience in B2B sales and customer service is required, along with a positive attitude and a willingness to learn and adapt to new challenges. The ability to work in a fast-paced environment and collaborate effectively with a team is crucial. A Bachelor's degree or higher in Sales, Business Administration, or a related field is preferred. While experience in the logistics industry is a plus, it is not mandatory for this position.,