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Customer Relationship Executive

0 years

0 Lacs

Manesar, Haryana

Posted:3 weeks ago| Platform: Indeed logo

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Skills Required

service retention schedule

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greet customers and understand their service requirements clearly. Book service appointments via phone, walk-in, or online. Explain service processes, costs, and timelines to customers. Coordinate with workshop and technicians to ensure timely service delivery. Keep customers informed about service progress and approvals required. Handle customer feedback, queries, and complaints with professionalism. Maintain accurate records of customer interactions and service details. Conduct post-service follow-up calls to ensure satisfaction. Promote additional services and upsell value-added products. Work towards meeting customer satisfaction and retention targets. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9870238624

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Triumph Hyundai Manesar Service Centre

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