Customer Relationship Executive

0 years

0 Lacs

Kochi, Kerala

Posted:2 weeks ago| Platform:

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Skills Required

Bilingual Sales Customer service English Data entry Typing In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary We are seeking a Customer Relations Representative to join our team. The ideal candidate will be responsible for interacting with customers to provide and process information in response to inquiries, concerns, and requests about our products and services. Responsibilities Communicate with customers through outbound calls to provide information about products and services Handle customer inquiries and resolve issues promptly and professionally Utilize computerized systems for tracking, information gathering, and troubleshooting Perform data entry tasks accurately and efficiently Assist in maintaining customer records by updating account information as needed Requirements Previous experience in sales or customer service is preferred Excellent communication skills to effectively interact with customers Proficiency in English; bilingual or multilingual abilities are a plus Strong typing skills for accurate data entry Ability to work in a fast-paced environment while maintaining attention to detail Job Type: Full-time Pay: Up to ₹30,000.00 per month Language: English (Preferred) Work Location: In person

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