Posted:3 weeks ago|
Platform:
On-site
Full Time
???? We&aposre Hiring: Customer Relationship Executive
???? Location: Ahmedabad, Gujarat
???? Experience: 1+ Years
???? Salary: ?20,00023,000/month
? Support e-commerce activities, resolve customer queries, deliver customer satisfaction, build
relationships, participate in marketing calling campaigns, assist in logistics-related tasks, and manage
reception duties, including greeting visitors, handling phone calls, and providing general administrative
support.
? Feedback management with active gathering and analysis of customer feedback, contributing to
continuous improvement initiatives.
? Generate comprehensive reports to ensure that valuable insights are utilized efficiently and data-driven
strategies are implemented.
? Strong leadership and team management skills.
? Capability to analyze dispatch data, identify trends, and make data-driven decisions.
? In-depth knowledge of inventory control processes and how they relate to dispatch operations.
? Experience in coordinating with third-party logistics providers and courier services.
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