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Customer Relationship Executive

Customer Relationship Executive

Job express

1 - 5 years

0 Lacs

pune maharashtra

Posted:1 day ago| Platform: Shine logo

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Skills Required

foreign remittance communication customer support foreign exchange management computer operation analytical thinking numerical proficiency

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a CRE Operations (Foreign Exchange) at our Koregaon Park location in Pune, your main responsibilities will include handling counter operations, such as cash transactions, and efficiently operating and managing the FX Plus software for forex transactions. You will be expected to effectively communicate with customers over the phone to address their queries, providing excellent client servicing to ensure customer satisfaction. Additionally, you will need to offer guidance on foreign exchange rates, policies, and regulatory requirements. Key Responsibilities: - Handle counter operations including cash transactions - Operate and manage the FX Plus software for forex transactions - Communicate effectively with customers over the phone to address queries - Provide excellent client servicing to ensure customer satisfaction - Offer guidance on foreign exchange rates, policies, and regulatory requirements Qualifications Required: - Fair communication skills in English, both written and verbal - Proficiency in operating a computer and using relevant software - Strong numerical and analytical skills - B.Com Graduate degree or any relevant qualification in the forex industry Additional Details: If you are looking for an opportunity to utilize your skills in a dynamic and fast-paced environment while contributing to the success of our foreign exchange operations, we encourage you to apply for this position.,

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Customer Relationship Executive