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Customer Relationship Executive

0 - 2 years

1 - 3 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes and to SHC standards of customer service
Ensure matching of careers to clients to match the needs of the client and arrangement of introduction

Required Candidate profile

Handled inbound customer calls and resolved service-related queriesAssisted with product troubleshooting and complaint resolutionDocumented issues and escalated unresolved problems as needed

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