Customer Relationship Executive (CRE)

Job Title: CRE – Operations (Foreign Exchange)

Company: FRR Forex

Location: koregoan park, Pune.

About FRR Forex:

FRR FOREX is an RBI-licensed entity with a strong presence in the retail foreign exchange industry since 1983. We provide comprehensive forex services to business and leisure travelers as well as students pursuing education abroad. With over four decades of expertise and goodwill, we pride ourselves on delivering trusted and efficient services to our clients.

Your Responsibilities Will Include:

• Handle counter operations, including cash transactions.
• Operate and manage FX Plus software for forex transactions.
• Communicate with customers over the phone to address their queries.
• Provide excellent client service by ensuring customer satisfaction.
• Offer guidance on foreign exchange rates, policies, and regulatory requirements.

Skills Required:

• Fair communication skills in English (both written and verbal).
• Proficient in operating a computer and using relevant software.
• Strong numerical and analytical skills.

Qualification Requirements:

• B.Com Graduate or any relevant qualification in the forex industry.

Job Type: Full-time

Pay: ₹200,000.00 - ₹400,000.00 per year

Application Question(s):

• Do you have Foreign Exchange Experience?

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)
• Marathi (Preferred)

Location:

• Koregaon Park, Pune, Maharashtra (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person