Customer Relationship Executive

0 years

1 - 2 Lacs

Posted:19 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Duties & Responsibilities

  • Building and maintaining good relationships with all customers.
  • Overseeing the relationship with customers handled by sales team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products to increase sales.
  • Manage the customer care number and timely respond to the customer queries.
  • Generate sales leads.
  • Keep records of customer complaints, dropout details, staff movements etc.
  • Take the extra mile to engage customers.
  • Online Sales Support.
  • Meeting with managers in the organization to plan strategically.

Job Requirements

  • A bachelor’s degree/Diploma.
  • Excellent interpersonal and communication skills.
  • Strong phone contact handling skills and active listening.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Maintain a positive attitude focused on customer satisfaction.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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