Customer Relationship Executive (Australia Process)

🎯 ATTENTION JOB SEEKERS! We’re Hiring – Customer Relationship Executive (Australia Process) 📍 Location: Cochin 🕒 Shift: Australian Shift (Willingness to work required) About CharterEstablished in 1986, CHARTER is a 100% Australian-owned company providing end-to-end collection services to Banks, Telcos, Corporates, SMEs, Utilities, and Government Departments for over 35 years. Role OverviewJoin our dynamic team and engage with Australian clients! You’ll handle inbound & outbound calls, resolve customer queries, and ensure excellent service delivery. What You’ll Do✅ Manage inbound & outbound calls ✅ Identify customer needs & provide solutions ✅ Escalate priority issues ✅ Maintain accurate call records ✅ Attend client briefings & training sessions What We’re Looking For⭐ Minimum 1 year experience in a contact centre ⭐ Excellent English communication & negotiation skills ⭐ Strong multitasking & prioritization ability ⭐ Basic computer knowledge ⭐ Willingness to work in Australian time zone Good to Have✨ Experience in debt collection or receivables management ✨ Team handling or decision-making experience 📧 Apply Now! Be part of a professional and growing global team at CHARTER.