Customer Relations & Sales Executive

Company Description

At Crystal, we are dedicated to creating comfortable, stylish, and affordable underwear for all body types. We believe in making everyone feel confident and comfortable, starting with what they wear underneath. Using only the best fabrics and materials, we continuously research and develop new designs to enhance comfort and performance. However, our brand extends beyond quality underwear; we foster a community that supports and empowers each other. With our commitment to quality, comfort, and community, Crystal is more than an underwear brand—it's a lifestyle.

Role Description

This is a full-time, on-site role for a Customer Relations & Sales Executive located in Tiruppur. The Customer Relations & Sales Executive will be responsible for managing customer relationships, handling inquiries, and ensuring customer satisfaction. The role involves processing orders, managing sales operations, and contributing to the overall sales strategy. Additionally, the executive will handle customer complaints, work on retention strategies, and collaborate closely with the sales team to achieve targets.

Qualifications

• Customer relations and customer service skills
• Sales, sales planning, and sales strategy skills
• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution skills
• Ability to work in a fast-paced environment and manage multiple tasks