Customer Relations Executive

Customer Relations

Company: Vardhman Recycling LLP

Email to Apply: [HIDDEN TEXT]

Salary :- 20k to 25k or depend on interview

Job Location: Faridabad

Company Description

Vardhman Recycling LLP is one of India's pioneering metal recycling companies, with over Six decades of expertise in sustainable recycling processes. Specializing in metals like steel, aluminum, zinc, brass, and copper, Vardhman Recycling offers services such as metal re-molding, e-waste and automobile waste management, and the production of high-quality alloy ingots. Committed to sustainable development, the company employs innovative techniques to promote eco-friendly recycling. Vardhman Recycling operates with government authorization and maintains a strong reputation in both national and international markets by consistently delivering quality and customer-centric services.

Role Description

This is a full-time, on-site role for a Customer Relations Specialist based in Faridabad. The Customer Relations Specialist will handle day-to-day customer interactions, manage inquiries, and address customer concerns effectively. Responsibilities include maintaining a high level of customer satisfaction, managing client accounts, supporting purchase and service teams, and ensuring timely resolutions to queries. Additionally, the role involves fostering long-term customer relationships and identifying areas of improvement for customer support services.

Salary :- 20k to 25k or depend on interview

Qualifications

* Experience should be 1 Year in Customer Relations.

* Strong communication, interpersonal, and active listening skills

* Customer service expertise, including the ability to resolve complaints and queries professionally

* Experience in managing client accounts and maintaining customer records

* Organizational and time-management skills to handle multiple customer accounts effectively

Basic knowledge of MS Office tools.

* Problem-solving skills with a customer-centric approach