Customer Relation Executive(CRE)

3 years

0 - 1 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Relation Executive(CRE)

We require female candidate for “Academic Customer Relation Executive” in Ranchi having very good English and Hindi Communication skills with at least 3 years of working experience in Education Sector and sales.

The posting of the candidate would be in Kantatoli, Ranchi. As this is an Educational Institution for Technical Skill Education for Industrial Automation, Information Technology therefore the candidate must be very polite, well-disciplined and punctual and must have the ability to attend the meetings with VIPs, Students and parents as well.

As a Customer Relation Executive, you are expected to fulfil the below responsibilities Sales and Business Development

  • Achieving collection targets of assigned streams.
  • Lead Generation through cold calls and activities.
  • Attend to Walk-ins & counseling for various products.
  • Converting Enquiries to Enrollment / Revenue proposition;
  • Work on captive student’s upgrades and reference.
  • Telephonic /online enquiry follow ups
  • Maintaining Good conversions (average conversion across the state is 80%)
  • Student fee collections & Follow Ups.
  • Achieving weekly / monthly / quarterly / Yearly revenue Targets for the assigned products;
  • Database maintenance/Database Calls.
  • Coordinate with Area Office maintenance
  • Responsible for the maintenance of the records & updating of sales figures and reports from time to time
  • Responsible for in house marketing activities & sales promotions
  • Daily/weekly /monthly reports / analysis of reports
  • Competitor info and updates.
  • Strive to Team building & team target achievement

Eligibility criteria: -

# Minimum 3 years of working experience in any Educational Institution and sales.

# MBA holder would be preferred

# Minimum qualification- Graduate

# Fluent in English & Hindi both

# Must be responsible & Dedicated

# Could maintain a smart dress every day.

Numeration & Facilitation: -

# Monthly salary- 8000 to 10000 pm

# Performance incentives & Bonus

# All the assets for Official uses

Schedule:

  • Day shift

Contact Details:

IPCS GLOBAL RANCHI

R. Complex, Opposite Main gate, Birsa bus stand, Near Picnic hotel Old H.B Road, kantatoli, Ranchi-834001(Jharkhand)

E-mail: ranchi@ipcsglobal.com

Call or WhatsApp: 9539156664

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person

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