Customer Relation Executive

0 years

1 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Relation Executive

Company: Waterstore

Location: Ernakulam

Salary: ₹12,000 per month

Timing: 9:00 AM – 5:30 PM

Employment Type: Full-Time

Job Summary

We are looking for a Customer Relation Executive to handle customer queries and service-related calls. The candidate should have good communication skills and basic knowledge of Excel.

Key Responsibilities :

* Attend inbound and outbound customer calls

* Provide accurate product/service information to customers

* Maintain customer records using Excel

* Coordinate with the service team for timely resolutions

* Follow up with customers for feedback and service completion

* Ensure a positive customer experience

Requirements :

* Qualification: Plus Two / Any Degree

* Basic computer & Excel skills

* Good communication and customer handling ability

* Fresher/Experienced can apply

Benefits:

* Friendly work environment

* Opportunity to learn and grow within the company

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

  • Leave encashment

Work Location: In person

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