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GALAXY INCORPORATION
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Customer Relation Executive

Customer Relation Executive

GALAXY INCORPORATION

0 years

2 - 3 Lacs

India

Posted:1 day ago| Platform: GlassDoor logo

Apply

Skills Required

crm resolve communication service

Work Mode

Remote

Job Type

Full Time

Job Description

Full job description

Handle inbound calls from customers, addressing their queries, and requests.
Effective in handling customers via by sending Emails and Chats
Make outbound calls to potential and existing customers for Customer Needs
Actively listen to customer needs, identify opportunities to upsell or cross-sell relevant products or services.
Proficiency in using CRM and telephony systems.
Resolve customer issues and complaints effectively.
Adhere to company policies, procedures, and quality standards.

Required Skills and Qualifications:

Female Candidate with Excellent Communication In English and Tamil is required... HINDI will be an added advantage
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Ability to multitask and prioritize tasks effectively.
Proficiency in using CRM and telephony systems.
High school diploma or equivalent
NO WORK FROM HOME
PREFERABLE FEMALE CANDIDATES

Work Location: KILPAUK, CHENNAI

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Leave encashment
Paid sick time
Paid time off
Provident Fund

Schedule:

Day shift

Supplemental Pay:

Overtime pay
Performance bonus
Shift allowance

Education:

Higher Secondary(12th Pass) (Preferred)

Work Location: In person

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