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Eduport Academy Pvt Ltd
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Customer Relation Executive (CRE)

Customer Relation Executive (CRE)

Eduport Academy Pvt Ltd

1 - 5 years

0 Lacs

kozhikode kerala

Posted:2 days ago| Platform: Shine logo

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Skills Required

interpersonal skills customer service excellent communication problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a customer-focused professional, your main responsibility will be to build and maintain strong relationships with our clients. You will be the point of contact for customer inquiries, addressing them via phone, email, or chat to provide exceptional service and ensure customer satisfaction. Your key responsibilities will include: - Responding to customer inquiries promptly and effectively - Resolving customer complaints and issues in a timely manner - Providing accurate product or service information to customers - Identifying and addressing customer needs to enhance their experience - Collaborating with internal teams to resolve complex customer issues effectively To excel in this role, you must possess the following qualifications: - Excellent communication and interpersonal skills - Previous customer service experience, preferably 1-2 years - Strong problem-solving abilities to address customer issues efficiently - Ability to thrive in a fast-paced work environment This is a full-time position that requires you to work in person at our work location.,

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Customer Relation Executive (CRE)