Customer Relation Executive

We are seeking a Customer Relation Executive to be the first point of contact for our clients. The role involves handling inquiries, explaining our services, scheduling site visits, and ensuring smooth communication throughout the client journey.

Key Responsibilities:

• Handle client inquiries from Meta, website, and referrals
• Communicate our services and process clearly
• Collect client requirements and maintain records (CRM/Excel)
• Schedule and coordinate meetings/site visits with the design team
• Follow up on quotations and proposals
• Build long-term client relationships and ensure satisfaction

Desired Candidate Profile:

• Graduate in Business, Marketing, or related field (preferred)
• Excellent communication & interpersonal skills
• Proficiency in MS Office / Google Workspace
• Experience in customer service/sales/interiors preferred but not mandatory
• Positive, proactive, and client-focused attitude

Job Type: Full-time

Pay: From ₹10,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Language:

• English (Preferred)

Work Location: In person