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Customer Onboarding - Voice

Customer Onboarding - Voice

Ghrs Training

0 - 4 years

1 - 4 Lacs

Pune Maharashtra India

Posted:16 hours ago| Platform: Foundit logo

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Skills Required

Customer Onboarding Voice blended channels Communication Skills customer-centric Quick Learner

Work Mode

On-site

Job Type

Full Time

Job Description

Ghrs Training

Key Responsibilities:

Guide new customers through the onboarding process, ensuring a smooth and positive experience.
Interact with customers through both
voice and blended channels
(e.g., chat, email) to provide support and information.
Clarify product or service features, answer questions, and assist with initial setup.
Document customer interactions accurately and efficiently.
Ensure a high level of customer satisfaction during the critical onboarding phase.

About You:

Any graduate fresher
is welcome to apply (excluding BE, BTECH, and BPHARMA degrees).
Excellent communication skills in English are mandatory
, both verbal and written.
Should be customer-centric, patient, and detail-oriented.
Should be quick learner, eager to understand new products/services and help customers get started.

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Bengaluru, Karnataka, India

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Customer Onboarding - Voice