Customer Onboarding - Voice Ghrs Training

0.0 - 4.0 years

1 - 4 Lacs

Pune, Maharashtra, India

On-site

Ghrs Training is looking for enthusiastic Freshers to join our Customer Onboarding team. If you're a graduate with excellent communication skills and a passion for helping new customers, this is a fantastic opportunity to start your career! Key Responsibilities: Guide new customers through the onboarding process, ensuring a smooth and positive experience. Interact with customers through both voice and blended channels (e.g., chat, email) to provide support and information. Clarify product or service features, answer questions, and assist with initial setup. Document customer interactions accurately and efficiently. Ensure a high level of customer satisfaction during the critical onboarding phase. About You: Any graduate fresher is welcome to apply (excluding BE, BTECH, and BPHARMA degrees). Excellent communication skills in English are mandatory , both verbal and written. Should be customer-centric, patient, and detail-oriented. Should be quick learner, eager to understand new products/services and help customers get started.

Posted 2 months ago

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