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Yanolja Cloud Solution Pvt. Ltd.
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Customer Onboarding & Support Executive-Surat

Customer Onboarding & Support Executive-Surat

Yanolja Cloud Solution Pvt. Ltd.

0 years

|

0 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Skills Required

customer service english computer skills communication skills

Work Mode

Remote

Job Description

Roles & Responsibilities

New customer onboarding
Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.
Self-motivated and be team player.
Maintain policies and procedures when working with clients and provide appropriate information.
Collaborate with team members on knowledge transfer, procedures, and standards.
Maintain accurate records of daily communications and issues resolve

Requirements

Strong verbal and written communication skills in English & Local language
Good computer knowledge.
Self-motivated and a team player.
Excellent attendance and punctuality.
Excellent customer service skills.
Laptop with stable Internet Connection and Mobile Handset to operate company number
Preferable if he is aware of Hospitality Industry

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Yanolja Cloud Solution Pvt. Ltd.

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