Customer Integration / API / EDI Analyst

As a Customer Integration / API / EDI Analyst, you will play a crucial role in supporting customers to integrate their data systems with ERP systems. Your responsibilities will include supporting API integrations, configuring and maintaining customer/partner EDI communications, and providing necessary integration data. You will collaborate with customers, third party integrators, and internal departments to ensure seamless integration processes. Key Responsibilities: - Provide integration support for Vendors API, ensuring proper setup and utilization. - Analyze, design, and develop customer EDI integrations, including communication setup, map editing, and business rule processes. - Actively participate in team meetings, offering insights on current tasks and feedback on completed items. - Communicate effectively with team members, end users, and customers. - Monitor for errors within the EDI Package and address data integrity issues with customers. - Document processes and changes, acting as a liaison between internal and external customers. - Escalate issues to management or software developers when necessary. Minimum Qualifications: - A.S. in Information Technologies (graduated in 2021 or earlier), 2 years of EDI data experience, or 2 years of SQL/Database experience. - Proficiency in database structure and ability to query database elements. - Strong teamwork and independent work capabilities. - Effective time management skills. - Analytical skills to troubleshoot problems efficiently. - Excellent written and verbal communication skills. - Strong interpersonal skills for interactions with various stakeholders. - Ability to explain IT terminology to non-technical individuals. - Proficiency in English. Preferred Qualifications: - Familiarity with structured data formats like XML/JSON. - Knowledge of Web Services/APIs (SOAP/REST) and database fundamentals. - Experience with EDI Translation Software and ARCESB B2B Integrator. - Understanding of Transaction Sets: 810 (Invoice), 846 (Inventory Advice), 850 (Purchase Order), 855 (Purchase Order ACK), 856 (Advance Ship Notice). Please note: The role involves working in Ahmedabad, with a flexible timing of 3:30 PM to 1:00 AM, for 5 days a week.,