Regional Legal Manager Criss Financial Limited

5.0 - 9.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Regional Legal Manager, your role involves: - Scrutinizing Legal Scrutiny Report, Title Search Report, and Vetting report for cases initiated and Vetting of Original Property Papers. - Preparing Internal Legal Scrutiny reports and initiating individual cases to empanelled Advocate for Scrutiny. - Liaisoning with enforcement authorities and drafting an appropriate response to the statutory notices served on the Company in coordination with H.O. - Initiating legal proceedings against the delinquent customer. - Handling customers" grievances/notices to resolve the dispute and ensuring proper replies within the timeframe. Qualifications required for this role: - Strong knowledge of legal pr...

Posted 1 month ago

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Grievance Officer Refyne India

6.0 - 10.0 years

0 Lacs

karnataka

On-site

As the Grievance Redressal Manager at Refyne in Bengaluru, you will be responsible for handling end-to-end grievance redressal across all channels. You will lead credit-bureau dispute resolution and serve as the main contact for fraud complaints related to Refyne. Your role involves timely escalation to law-enforcement/cybercrime authorities. Your primary responsibilities will include managing customer grievances by running the grievance desk, acknowledging complaints within policy TATs, prioritizing severity and urgency, and coordinating with various teams for first-time resolution. You will also handle RBI CMS/Ombudsman-related cases, maintain a Grievance Redressal Policy summary, and hand...

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Team Member-Customer Experience-SUPPORT SERVICES-Customer Experience Kotak Mahindra Bank Limited

7.0 - 9.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Title Service Quality (Customer Grievance Audit & Process Improvement) Department Service Quality / Customer Experience Reports To Head - Service Quality and Process Improvements Job Purpose The incumbent will be responsible for auditing customer complaints handled and closed by Nodal Officers for consumer bank, with a focus on ensuring high-quality resolution, identifying root causes, and driving systemic process improvements. This role plays a key part in enhancing customer satisfaction and improving Net Promoter Score (NPS) by identifying service gaps and working toward systemic corrections and service excellence. Along with SQ audits, projects emanating from insights from audits and ...

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Customer Grievance officer / Asst Manager Dhani Loans and Services (DLSL)

0.0 - 4.0 years

2 - 3 Lacs

Gurugram

Work from Office

Indiabulls is hiring for Customer Grievance officer/Assistant manager for Gurgaon Location. Candidates must have prior experience of handling customer complaints/ grievance handling in NBFCs. Freshers with LLB & B.com also can apply. Interested candidates can send their resumed on hemalata.udawant@dhani.com

Posted 5 months ago

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