Customer conversation

0 - 4 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Conversation Specialist in Surat, your main role will involve engaging with customers, addressing their inquiries, and ensuring their satisfaction to maintain positive customer relationships. Your daily tasks will include handling inquiries, resolving complaints, and proactively addressing issues to create a positive customer experience and uphold the company's reputation. Key Responsibilities: - Engage with customers to address inquiries and concerns - Resolve complaints and proactively address any arising issues - Provide exceptional customer support to maintain positive relationships - Uphold the company's reputation through effective communication and problem-solving skills Qualifications Required: - Excellent interpersonal skills - Strong focus on customer satisfaction - Effective communication skills - Analytical skills for problem-solving and decision-making - Ability to work well in a team environment and manage time efficiently If you are passionate about delivering exceptional customer service and possess the necessary skills to succeed in a fast-paced environment, we encourage you to apply for the Customer Conversation Specialist position and be part of our commitment to providing top-notch customer support.,

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