Customer Care Specialist US Process

Greetings from Personal Network!!!

Top MNC Hiring International Voice Process (US Shift)

Location :

Start Your Global Career Journey with a Leading MNC!!!

fluent English speakers

Key Responsibilities:

• Engage with international (US-based) customers via inbound and outbound calls
• Address queries and concerns while offering accurate product/service details
• Deliver excellent customer service with professionalism and empathy
• Log all interactions and case details accurately in internal systems
• Consistently meet or exceed KPIs for call quality, resolution time, and customer satisfaction
• Collaborate with internal teams for issue resolution and process improvement

Candidate Profile:

• Experience:

   6M to 4 years in International Voice Process / BPO / Customer Support

• Communication:

  Excellent English-speaking and interpersonal skills

• Shift Flexibility:

  Willingness to work during US night shifts

• Tech Skills:

  Basic computer knowledge and typing ability

• Mindset:

  Positive attitude, quick learner, and customer-centric approach

Reach Out to Apply:

• Nihal  :

  88843 50424

• Raj     :

  98451 62196

• Anu    :

  98450 43512

Grow your career in a global work environment that rewards talent and dedication.

Best wishes from Personal Network!!!