Posted:3 weeks ago|
Platform:
On-site
Full Time
Key Responsibilities:
•Respond promptly to customer inquiries via phone, email, chat, or social media.
•Identify and assess customers' needs to achieve satisfaction.
•Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
.•Provide feedback on the efficiency of the customer service process
Required Skills & Qualifications:
•Bachelor's degree in any discipline (preferred).
•Strong phone contact handling skills and active listening.
•Excellent communication and presentation skills.
•Prior experience in customer service or support roles is an advantage
. Preferred Qualifications:
•Experience in telecom, BPO, and Telesales industries is a plus.
•Fluency in English and Hindi
Send CV: kritika@infiniserveitsolutioninc.com
Contact No.- 9430049665
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹31,000.00 per month
Benefits:
Ability to commute/relocate:
Application Question(s):
Education:
Language:
Work Location: In person
Infiniserve IT Solution Pvt Ltd
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