Posted:15 hours ago|
Platform:
On-site
Full Time
We re hiring! (NIGHT SHIFT)
Customer Support Executive – US Healthcare (Inbound Voice)
Location: Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)
Shift & Schedule
- Night Shift aligned with U.S. time zones
- Days Off: Fixed weekends – Saturday & Sunday
- Rotation: Monday to Friday workweek
About the Role
As a part of our US healthcare support team, you will:
- Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.
- Resolve queries professionally and accurately, ensuring timely issue resolution.
- Listen actively, empathize, and provide clear, personalized support.
Requirements
- Strong communication skills in English (verbal & written), preferably US accent-neutral.
- Minimum 12th pass, graduation or diploma is a plus.
- Comfortable working night shifts in U.S. time zones.
- Preferred: Fresher/Prior experienced, All are welcome.
Compensation & Benefits
- In-hand Salary: ₹15,000–₹19,000 per month
- Travel Allowance + Subsidized Meals
- Free Cab Drop after night shift
- Attendance Bonus: ₹1,000 per month
- Annual Performance Bonus: Up to ₹15,000
- PF & ESI coverage
How to Apply
Call or WhatsApp: HR Dilpreet 82523 21189
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹19,000.00 per month
Benefits:
Work Location: In person
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