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NJ INDIA INVEST PVT LTD
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Customer Care - Query Receiver

Customer Care - Query Receiver

NJ INDIA INVEST PVT LTD

0 years

2 - 3 Lacs

surat gujarat

Posted:1 week ago| Platform: SimplyHired logo

Apply

Skills Required

customer service english master's degree 12th pass bachelor's degree in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Primary Role

Efficient Handling of Calls.
Serves customers by providing relevant information.
Resolving internal service problems and escalating, if needed.
Providing proactive customer outreach.
Collecting and analyzing customer feedback.
Responding to customer reviews.
Developing and documenting knowledge into helpful content.

Secondary Role

Assisting other officers for solving queries in case of excess queries.
Adhering to organizational processes & policies.
Providing feedback on enhancement of systems and overall organization on a time to time basis.

Skills Required:

Good communication
Grasping power
Listening Skill
Product Knowledge
Computer Operating
Coordination

Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Application Question(s):

What is your expected salary ?

Education:

Master's (Preferred)

Work Location: In person

Speak with the employer
+91 9099066905

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