Customer Care Professional

Key Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently
• Provide accurate information and resolve customer queries promptly
• Maintain detailed records of customer interactions and transactions
• Meet daily, weekly, and monthly performance targets
• Collaborate with team members to ensure seamless customer experience
• Adhere to company policies and quality standards
• Work flexible shifts including rotational schedules as per business requirements

Required Qualifications

Education:

A Graduate degree preferred; a minimum of 6 months of relevant experience required (freshers may also apply)

Skills & Competencies:

• Excellent verbal communication skills in English and Hindi
• Strong interpersonal and customer service skills
• Ability to handle customer complaints and difficult situations professionally
• Basic computer literacy and typing skills
• Quick learning ability and adaptability to new processes

Whatsapp CV - 9560932363

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Gurugram, Haryana (Required)

Work Location: In person

Speak with the employer
+91 9560932363