Customer Care Manager

0 years

3 Lacs

Posted:4 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring Customer Care Manager for SS Hyundai Pathanamthitta

Experience: Min 3 yr of experience in customer handling

Location ; Pathanamthitta

Interested candidates can send your resume to 9539682052

A Customer Care Manager at SS Hyundai would typically be responsible for ensuring excellent customer service and satisfaction. Their duties might include:

  • Developing and implementing customer service policies to enhance the customer experience.
  • Managing and leading a team of customer service staff, including training and mentoring them.
  • Handling complex customer complaints or inquiries and resolving them efficiently.
  • Monitoring team performance and motivating staff to meet targets.
  • Tracking customer interactions and analyzing feedback to improve services.
  • Collaborating with other departments to ensure customer expectations are met or exceeded.

Job Types: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement

Work Location: In person

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