Customer Care Manager

5 - 7 years

4 - 5 Lacs

Posted:13 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Service Manager

Job Title: Customer Service Manager
Location: Chennai, Ambattur
Experience: 5–7 years

Job Description

We are seeking a highly driven and customer-focused Customer Service Manager to handle communication, client coordination, and order execution. The ideal candidate must have excellent communication skills and strong interpersonal abilities.

Key Responsibilities

  • Act as the single point of contact for all clients regarding order status, delivery timelines, and execution updates.
  • Coordinate daily with production, purchase, and logistics teams to ensure timely readiness of materials.
  • Track order progress and ensure commitments to customers are met.
  • Handle customer queries professionally and maintain high service standards.
  • Ensure accuracy, timely response, and customer satisfaction in all interactions.

Required Skills & Experience

  • 5–7 years of experience in Customer Service/Client Coordination.
  • Excellent communication skills in English and Tamil.
  • Strong interpersonal skills with a drive for perfection and process improvement.
  • Ability to multitask and manage multiple client accounts.

Salary

₹35,000 – ₹45,000 per month

Contact

9363739535
priyanka@wewinc.co

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Life insurance
  • Provident Fund

Work Location: In person

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