Customer Care Executive(Undergrad)

Job description Job description IMPORTANT Note to Candidates: Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Noida Sector 62. Apply only if you're nearby and can attend. Proficient or Excellent English & Confidence Required Work Mode: Work From Office The budget is non-negotiable. Apply only if it aligns with your expectations. Pay: ₹14,000.00 - ₹23,000.00 per month _ _ __ _ __ _ __ _ __ _ __ _ __ _ __ _ __ _ __ _ __ _ __ _ __ _ __ _ _ Position Type: Full-Time Roles and Responsibilities: Manage customer inquiries and issues through both chat (80%) and voice support (20%). Provide outstanding customer service to ensure customer satisfaction and effectively resolve concerns. Maintain a professional and courteous communication style in both English and Hindi. Accurately record customer interactions and escalate complex issues when necessary. Adapt to various customer interactions and handle them efficiently in a fast-paced environment. Requirements: Skills: Strong communication skills in English and Hindi, clear speaking voice, and ability to pass Versant-5 or an equivalent assessment. Qualification: Graduation in any discipline. Experience: Open to freshers and experienced candidates. Versant Score: A score of 5 on the Versant test is required. Additional Information: Work Location: Noida Sector - 62 Job Type: Full-time Pay: ₹14,000.00 - ₹19,000.00 per month Job Type: Full-time Pay: ₹14,000.00 - ₹23,000.00 per month Job Type: Full-time Pay: ₹14,000.00 - ₹23,000.00 per month Benefits: Health insurance Schedule: Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 6370721310