Customer Care Executive

0 - 4 years

3 - 4 Lacs

Gurugram

Posted:5 hours ago

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Job Description

We are looking for enthusiastic and dedicated candidates for multiple openings in International Customer Support.

Eligibility Criteria:

  • Freshers:

    Candidates with no prior work experience can apply.
  • 1+ Year Experienced:

    Candidates with 1 year or more of relevant experience.
  • Qualification:

    Graduates and Undergraduates are eligible.
  • Communication Skills:

    Excellent English communication skills are mandatory.

Key Roles & Responsibilities:

  • Handle inbound calls and customer queries from international customers.
  • Understand customer concerns and provide appropriate solutions.
  • Deliver a professional and customer-friendly experience.
  • Provide accurate information related to products, services and accounts.
  • Handle customer complaints and escalate issues whenever required.
  • Maintain accurate customer records and update details in the system.
  • Follow company policies, process guidelines and quality standards.
  • Achieve defined performance targets and maintain customer satisfaction.
  • Demonstrate good listening, problem-solving and communication skills.

Preferred Candidate Profile:

  • Excellent verbal communication skills in English.
  • Good interpersonal and customer-handling skills.
  • Strong problem-solving and active listening abilities.
  • Basic computer knowledge.
  • Comfortable working in rotational shifts.
  • Ability to work in a fast-paced environment.
  • Freshers and experienced candidates are welcome.
  • Previous International Voice/Non-Voice or Customer Support experience will be an added advantage.

Compensation & Benefits:

  • Salary: 3 LPA to 4.5 LPA

    (Depending on experience and interview performance).
  • Attractive Performance-Based Incentives.
  • 5 Days Working with 2 Rotational Week Offs.
  • Rotational Shifts.
  • Both-Side Cab Facility Available.
  • 4,000 Monthly Transport Allowance for candidates not availing cab facility.

Apply Now and Start Your Career in International Customer Support!

Interested candidates can directly Call / WhatsApp on the below-mentioned number.

  • Shahin 9821396633

  • Diya 7428086333

  • Sagar 9910775967

  • Aryan

    8448123645

  • Lavisha 9354911705

  • Mayank 9990040558


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Immediate Hiring Limited Openings!

Skills Required

Technical voice process Voice support Voice International call center CSE International BPO International process Center

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Job Type

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