Hiring Alert- Voice Process / Chat Process - Gurgaon / Noida

Dear Candidate,

Your profile has been shortlisted for International Voice/Chat/Non Voice/Email Process- Customer Service / Healthcare.

Role & responsibilities

• Handle international Calls/Chats from UK/US customers, providing exceptional customer service to resolve their queries and concerns.

• Process customer requests through various communication channels (phone, email, chat) in a timely and efficient manner.

• Utilize MS Office tools to maintain accurate records of customer interactions and updates.

• Collaborate with internal teams to resolve complex issues and escalate when necessary. Meet performance targets set by the company for AHT, Service Level Agreement (SLAs), and Quality Metrics. Role & responsibilities

• Strong communication skills with excellent verbal fluency in English language. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.

• Basic computer knowledge with proficiency in MS Office applications (Excel).

• Ability to work flexible shifts including rotational shifts.

Preferred candidate profile

Any Graduate candidate with Good English can apply.

B-tech/BE graduate not eligible

Must be comfortable with working in night shifts.

Freshers are most welcomed

Perks and Benefits

Salary upto 2.90 LPA

Upto 19k In hand

Lucrative Incentives

5 Days working

Fixed Night shifts

Fixed Sat-Sun off

Both side cabs

Job Location : Gurugram/Noida

To get your interview scheduled contact below Call/ WhatsApp :

Sagar 9910775967

Abhi 9217010883

Wormichon 9910972608

Lavisha 9354911705