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TELUS International
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Customer Care Executive - Voice

Customer Care Executive - Voice

TELUS International

1 - 2 years

3 Lacs

new delhi gurugram delhi / ncr

Posted:10 hours ago| Platform:

Apply

Skills Required

international voice process calling inbound

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Job Type:

Shift:

Work Mode:

Experience:

Contact : Ujala+91 9971467538 or mail

Ujala.lnu@telusinternational.com

Minimum 6 months to 3 years of experience in international voice process (preferably Healthcare & Welfare)/ Freshers are not also eligible.
Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
Excellent verbal and written communication skills in English.
Strong interpersonal skills with the ability to remain patient and empathetic.
Comfortable working night shifts and rotational offs.
Basic computer literacy and typing skills.
Experience with international healthcare insurance processes (e.g., claims adjudication, EOB, authorizations).
Knowledge of HIPAA regulations.
Undergraduates with relevant BPO experience are eligible to apply
Knowledge of billing practices and procedures preferred
Proficiency with word processing and spreadsheet software and required

Perks & Benefits

Salary: Upto 3.7 LPA
Paid training and continuous development
Cab Facility or Transport Allowance
Medical Insurance and Life Insurance

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