Customer Care Executive

0 - 31 years

2 - 7 Lacs

mumbai/bombay

Posted:4 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title : Customer Service Representative for International BPO with Night Rotational Shifts. To fix a slot for an interview call Shweta@ 9326348360 or share your updated resume on the same. Location: Mumbai & Thane Job Type: Full-Time Department: Customer Support / Client Services Job Description : Respond to customer inquiries via [phone] in a timely and professional manner Provide accurate information about products, services, and policies Troubleshoot and resolve customer issues or escalate when necessary Maintain customer records by updating account information Identify and assess customers’ needs to ensure satisfaction Meet performance metrics such as response time, resolution rate, and customer satisfaction Collaborate with other departments to resolve complex issues. Qualification : HSC & Graduate Fresher OR minimum 6 months of experience can apply. Note : Candidate should have excellent communication skills verbal and written typing etc. To fix a slot for an interview call Shweta@ 9326348360 or share your updated resume on the same.

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