Customer Care Executive US Process

1 - 5 years

3 - 4 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Location:

Job Summary:

experienced Customer Care Executives

Key Responsibilities:

Handle customer calls and provide accurate information regarding products, orders, and services.

Resolve customer queries efficiently and professionally within defined timelines.

Ensure adherence to quality and process guidelines.

Maintain customer records and document all interactions in the system.

Meet performance targets related to quality, productivity, and customer satisfaction.

Requirements:

  • Experience:

    Minimum

    1 year

    of experience in an

    International Voice Process

    (Customer Support or Customer Service).
  • Qualification:

    Minimum Graduate / Undergraduate with relevant experience.
  • Excellent communication skills

    in English (both verbal and written).
  • Willingness to work in night shifts (US shifts).

  • Strong problem-solving and interpersonal skills.
  • Ability to handle high-pressure situations with patience and professionalism.

Salary & Benefits:

  • Salary:

    27,000 32,000 (In-hand), based on experience and performance.
  • Attractive incentives and night shift allowance.
  • 2-way cab facility available.
  • Growth opportunities within the organization.

Eligibility:

Freshers are not eligible.

Contact Person:

Contact Number

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