Customer Care Executive-Trichy

Muthoot Finance

0 - 1 years

1 Lacs

Tiruchirapalli

Posted:8 months ago

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Job Description

ROLES AND RESPONSIBILITY

Participate in lead generation Through Calling at least 100Calls Per Day , client acquisition, and retention activities.
Assist customers by responding to inquiries and providing information about products and services.
Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
Participate in various customer service initiatives, improving customer satisfaction and loyalty.
Learn and support the implementation of customer feedback mechanisms to enhance service quality.
Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
Collaborate with team members to improve overall service efficiency and meet customer expectations.
Gain exposure to financial products and services, assisting customers with their requirements.
Develop strong communication and problem-solving skills through direct customer interaction.

CONTACT

SUBASH-9787668324-HR

Skills Required

ms office

Work Mode

Work from Office

Job Type

Full Time

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