Customer Service

We are looking for a friendly and helpful Customer Service Executive for our mobile retail store. The person will be responsible for assisting customers, answering their queries, and ensuring a good shopping experience in the store.

Key Responsibilities:

• Welcome customers when they enter the store and assist them politely.
• Understand customer requirements for mobile phones and accessories.
• Show different mobile models and explain basic features.
• Help customers compare products and guide them in selecting the right phone.
• Handle customer queries related to price, features, offers, and warranty.
• Support the sales team in closing sales.
• Ensure customers leave the store satisfied with the service.
• Maintain proper behavior and a positive attitude with customers.
• Keep the display area neat and organized.

Requirements:

• Good communication skills.
• Friendly and customer-focused attitude.
• Basic knowledge of smartphones and accessories.
• Ability to handle customers patiently.
• Minimum qualification: 12th pass / Graduate preferred.
• Freshers can also apply.

Job Types: Full-time, Fresher

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person