Customer Care Executive

Job Title: Customer Care Executive

Location: A-214, 2nd Floor, Pocket-A, Okhla Phase-1, New Delhi – 110020
Job Type: Full-time
Experience: Fresher
Languages Required: Good English

About Us:

Founded in 2019, The Pacific Holiday World is one of India’s emerging leaders in the travel and tourism sector. With a vision to redefine affordable luxury, we specialize in delivering thoughtfully curated and cost-effective holiday packages to customers across the globe.

What began as a small team of just 20 passionate professionals has rapidly evolved into a dynamic, customer-centric organization. Our unwavering commitment to quality, innovation, and service excellence has allowed us to build a loyal client base and expand our footprint in the competitive travel industry.

At The Pacific Holiday World, we believe in creating experiences, not just itineraries. Whether it's a weekend getaway, a family vacation, or a once-in-a-lifetime international trip, we are driven by one goal — to turn travel dreams into reality, affordably and reliably.Key Responsibilities:

• Handle inbound and outbound customer calls in a professional and courteous manner
• Respond to customer queries and follow up through email communication
• Coordinate effectively with internal departments to resolve issues
• Provide accurate information about holiday packages and services
• Maintain detailed records of customer interactions
• Ensure customer satisfaction and issue resolution

Requirements:

• Excellent communication skills in English and Hindi (spoken and written)
• Strong interpersonal and coordination abilities
• Basic computer knowledge (MS Office, CRM tools, email handling)
• Good listening skills and customer-first attitude

Working Shift:10:30am to 6:00pm
https://thepacificholidayworld.com/contact-us

Interested candidates can share their resume via WhatsApp at :- 97115 67998.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person