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The Muthoot Group
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Customer Care Executive

Customer Care Executive

The Muthoot Group

0 years

0 Lacs

Chilakaluripet Andhra Pradesh India

Posted:1 week ago| Platform:

Apply

Skills Required

training service communication retention support data maintenance efficiency

Work Mode

On-site

Job Type

Full Time

Job Description

This job is provided by apna.co About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer Care Internship Executives. This internship offers on-the-job training, certified by the government, providing you with an excellent opportunity to enhance your customer service and communication skills. After completing the 6-month internship, high-performing candidates will be promoted to the role of Junior Relationship Executive, with the potential for further career growth and development.

Key Responsibilities

∙ Participate in lead generation Through Calling at least 100Calls Per Day , client acquisition, and retention activities.∙ Assist customers by responding to inquiries and providing information about products and services.∙ Handle customer complaints, process orders, and provide solutions in a timely and professional manner.∙ Participate in various customer service initiatives, improving customer satisfaction and loyalty.∙ Learn and support the implementation of customer feedback mechanisms to enhance service quality.∙ Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.∙ Collaborate with team members to improve overall service efficiency and meet customer expectations.∙ Gain exposure to financial products and services, assisting customers with their requirements.∙ Develop strong communication and problem-solving skills through direct customer interaction.

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Customer Care Executive