Posted:1 day ago|
Platform:
On-site
Full Time
*Job Overview*
We are seeking a Customer Care Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
*Duties*
- Handle incoming customer inquiries via phone, email, and live chat
- Assist customers with product information, orders, and issue resolution
- Process orders accurately and efficiently
- Upsell products and services to customers where appropriate
- Conduct data entry tasks to update customer records
- Communicate effectively with customers in English and Spanish
- Analyse customer needs to provide tailored solutions
*Qualifications*
- Proficient in English and Spanish (Bilingual)
- Excellent phone etiquette and communication skills
- Ability to multitask and work in a fast-paced environment
- Strong analytical skills to understand customer requirements
- Previous experience in customer service is desirable
If you are a multilingual individual with a passion for delivering exceptional customer care, we invite you to apply for the Customer Care Specialist position.
Job Type: Full-time
Pay: ₹8,086.00 - ₹29,016.04 per month
Education:
Experience:
Language:
Work Location: In person
Royal TVS
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